Check the student’s enrollment status (Not enrolled, Blocked, Not Paid). If there are no issues with the enrollment, submit a ticket/inquiry through the BigSky Support.
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- What are the issues related to account settings?
- How do I increase the character limit for the New Text Item / Category for Grades?
- How do I randomize my test questions?
- What should I do if my Rubric scores and feedback are not reflected to every member of the group?
- How can I activate a course?
- What should I do if I cannot view it by course?
- What should I do if my student is not enrolled to my class?
- What should I do if my student is not found in my class list?
- What should I do if my student is not included in a group?
- Is it possible to set either module or activities within modules?