Student’s Guide to Online Learning

The De La Salle-College of Saint Benilde (DLS-CSB) recognizes the value of online learning in advancing its mission through high quality education to diverse learners.

The College also values the importance of building trust in both traditional and online learning settings. It is dedicated to providing an environment where stakeholders and associates feel safe, supported, and protected at all times.

Benilde’s online course offerings aim to meet the needs of learners who are physically unable to participate in traditional classroom learning but would still want to take advantage of other academic options.

The purpose of this guide is to allow students to impartially consider learning options that are available to them in their current respective contexts, and set expectations accordingly before deciding to enroll or not enroll in an online course offering at De La Salle-College of Saint Benilde.

This guide is intended for Benildean students who are interested in continuing their coursework online.

What kind of support can I expect?

Academic Support

Your online instructor should be your go-to person if you will have concerns with your online class, resources, activities, or assignments. Contact your instructor through his/her declared contact information to discuss your concern right away or to set a synchronous meeting. If your concern warrants it, your instructor should be able to help you get in touch with your Academic Adviser, Program Chair, Associate Dean, or Dean.

Tech Support

There are different offices working together to provide you technical support.

For password and access concerns, send an email, attach an image of your Benilde ID card, and provide an alternative non-Benilde email address to help them resolve your concern faster.

For issues and concerns in the use of BigSky Benilde, send an email detailing your concerns. Attach screenshots for faster troubleshooting and resolution.


You may also send your message to the team through the Facebook page or Instagram account.

Learning Resources

Thousands of scholarly resources may be downloaded for free through our Brother Fidelis Leddy Learning Resource Center’s online library portal in BigSky Benilde.

Administrative and Student Services

Registrar’s Office:

Finance Department:

Student Grants Office:

Career and Placement Office:

Counselling and Well-Being

The Benilde Well-Being Center (BWC) is offering telecounseling services to the Benildean Community. To set an appointment or refer someone who needs counseling, you may call, text, or email through the following channels:

  ⚈ BWC Taft - 0961 542 85 54
  ⚈ BWC SDA - 0918 405 33 81
  ⚈ BWC AKIC - 0961 725 84 81
  ⚈ Email:
  ⚈ FB: @BenildeWellBeing
  ⚈ Referral:

For free 24/7 confidential calls, please call 0917 8998727 (National Center for Mental Health Crisis Hotline)

How will I Succeed?

Talk to friends and family who have experience completing an online course successfully.

Seek their advice. Their experience could be valuable in getting yourself ready for full online learning.

Read the course information

(such as descriptions, course outcomes, and all other details) thoroughly before signing on so you can prepare well for the learning experience.​


Check if the course(s) you’re planning to take has/have prerequisites.​

Make sure that you are well-equipped with the basic knowledge and skills expected of learners right at the start of a particular course.

Check if your tech is online learning-ready.

Also, keep your apps, softwares, and operating systems updated to prevent technical glitches, especially during online quizzes or video conferencing.

Keep your cool when tech does not work.

Stay calm and report immediately to the appropriate support team for quick resolution. Also, inform your instructor immediately if time-sensitive tasks are at stake.

Set a daily or weekly schedule for going online and completing your course requirements.

Sticking to a routine not only helps to manage your tasks and deadlines, but it also helps you manage anxieties that you might not even be aware of.

Create or find your home learning space.

You might not be in a classroom, but having a quiet space in your home where you can concentrate will be essential in keeping you alert and focused on your school work.

Get enough sleep.

Making sure you have enough rest not only boosts your cognitive functions, but it also helps regulate your body’s production of cortisol, the stress hormone. ​

Reach out and don’t be afraid to ask.​

Be proactive in approaching an instructor, a support team member, a counselor, or an administrator for whatever you need to know or say. Online learning should not be an isolating experience.

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